terms and conditions
The Pirate Press Publishing Company is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone.
While we at the Pirate Press Publishing Company strive to adhere to the guidelines and standards for accessibility, it may not always be possible to do so in all areas of the website, but we are regularly working to achieve this. Please be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.
If you have any comments and/or suggestions relating to improving the accessibility of our site, please do get in contact with us at firstname.lastname@example.org. Your feedback will be greatly appreciated as it will help us make improvements that will benefit us all.
The Pirate Press Publishing Company respects and values the privacy of everyone who visits our website. We only ask for and use the minimum data necessary to operate and provide our website, services, and products. We only use your data for the reasons it was originally collected, we don't keep it any longer than necessary, and we don't it sell to or share it with any third parties.
Any customer information collected to process your order will be stored in a safe, secure and responsible manner, on secure servers and behind a firewall. Our website is hosted on and uses the direct payment gateways of Wix.com. All payment gateways adhere to the Standards set by PCI - DSS as managed by the PCI Security Standards Council. (The PCI Security Standards Council is a joint effort of brands like Visa, MasterCard, American Express and Discover and help ensure the secure handling of credit card information.) The Pirate Press Publishing Company does not collect or retain credit card numbers.
We don't do spam email marketing. If you buy something form our online shop you will receive email confirmations from us about your order. If you become a Registered Crew Member and opt-in to our newsletter, you will receive email notifications from us about product launches, open calls, and ways to get informed and get involved - and you can always opt-out at any time. Otherwise, we won't contact you unless you contact us first.
We will always work to help uphold everyone's rights under Data Protection Legislation. If you have any questions about your personal data, want to access it, rectify it, or ask that it be forgotten (ie: deleted from our servers) you can contact us at email@example.com and we will sort it out.
The Pirate Press Publishing Company wants you to enjoy your experience with us, so if something has gone wrong please contact us at firstname.lastname@example.org and we will sort it out.
If you change your mind and want to cancel your order for whatever reason, you will have x14 calendar days from the day your order is delivered to notify us in writing. Please email email@example.com with your order information and your reason for cancelling. After you've informed us you want to cancel your order, you will have x14 calendar days to return the item(s) to us. You will be responsible for the cost of returning your order to us. Once we've received the item(s) back, as long as they are in their original condition and packaging, we will refund you in full to the payment card you used to place your order.
If we've done something wrong, and your item(s) are incorrect, faulty, or damaged, we will arrange to send a replacement as soon as possible. But you must notify us in writing within x30 calendar days from the day your order is delivered. Please email firstname.lastname@example.org with your order information, a description of the problem, and if possible, photos of the item(s). If that solution is unsatisfactory to you, and the fault is genuinely ours, we will refund that part of your purchase to the payment card you used to place your order.
[You can also read more about your legal rights as as consumer at www.citizensadvice.org.uk and contact them if you have any questions.]